| brand | ZKP/Zhongkepu |
|---|
The dimethyl ether analyzer is a cost-effective analytical instrument produced and developed by Zhongke Spectral Analysis Instrument Co., Ltd The instrument is controlled by a microcomputer, operated by a keyboard, and displayed with a Chinese menu on a LCD screen. It has high electronic circuit integration, good reliability, simple operation, memorization of set parameters, no need to reset every time, and is suitable for long-term operation.
Dimethyl ether analyzer configuration: TCD+double packed column+single six way valve injection+hydrogen gasGenerator+instrument workstation (acquisition software).
| Serial Number | Service Items | Response situation |
| 1 | Delivery and transportation | Our company guarantees timely supply and is responsible for transportation matters. |
| 2 | Installation, debugging, and operation | After the user prepares all installation conditions and requests installation, our company will send professional engineers to install and debug the instrument for free, and provide at least one centralized on-site training on usage, maintenance, and upkeep for the user's personnel, until the user can operate the instrument proficiently and independently. |
| 3 | staff training | Our company's trainers provide at least one centralized on-site training for users on the use, maintenance, and upkeep of the instrument until the users are proficient in operating and using it. The training schedule can be found in the "Liquefied Gas Professional Analyzer Training Plan". |
| 4 | quality assurance | The instrument is covered by a 12-month warranty from the date of self installation and commissioning. Please refer to the "After sales Service Plan" for details |
| 5 | Backup equipment | During the warranty period, if any malfunction occurs due to design, process or material defects, our company will repair or replace the defective goods or components free of charge upon receiving notification from the user |
| 6 | spare parts | Refer to the 'After sales Service Plan'. |
| 7 | | After the instrument malfunctions, users can contact the company's after-sales service department to provide timely response or guidance for repair. Within 24 hours, professional technical service engineers can be dispatched to the site to troubleshoot. |
| 8 | delivery time | Delivery shall be made within 7 days from the date of contract signing. |
| 9 | place of delivery | User location. |
| 10 | other | not have |
Tengzhou Zhongkepu implements product warranty, replacement, and return for the dimethyl ether analysis instruments sold in accordance with relevant national laws and regulations. The instrument and equipment are uniformly guaranteed for one year, with lifelong maintenance and upkeep. Free installation scheduling and training for operators. Receive users and respond promptly. If necessary, promptly come to the door to solve the problem.
